Hyatt Regency Mexico City Hotel

ex. Hotel Nikko Mexico

Campos Eliseos 204 Mexico City 11560 Mexico, Mexico City, Mexico, 11560  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Hyatt Regency Mexico City Hotel

Wi-Fi
Parking

Paid parking

Luggage storage
24-hour

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Coffee shop

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Editorial review:

This 38-story tower hotel fuses contemporary lavishness with Japanese service. There are 744 rooms. Diners have a choice of four restaurants, two of which serve Japanese cuisine. There are also two bars, three tennis courts, and a domed and heated pool. Guests can work out at the gym. There is a business center and art gallery as well. If you book rooms online, you'll save about half the standard rate.

Overview

The contemporary 5-star Hyatt Regency Mexico City Hotel boasts allergy-free rooms, a sauna and a health club as well as setting in a shopping district of Mexico City. With accents of innovative architecture, the hotel was built in 1987 and renovated in 2012.

The hotel is right in the heart of Mexico City. The vicinity of a tube station let you explore Paseo de la Reforma and Museo Nacional de Historia with no difficulty.

The nearby surroundings feature embassies and trade fairs.

The property is in a 5-minute walking distance from Polanco subway station. Hyatt Regency Mexico City Hotel is located within 15 km from Benito Juarez International airport.

Rooms

There are 756 luxury rooms at Hyatt Regency Mexico City Hotel feature heating, cable TV with on-demand movies, pay television, a dressing room and an ergonomic chair. Guests will enjoy a view of Chapultepec Forest from their rooms. These rooms have tile floor and stylish furniture.

Eat & Drink

Breakfast is served in the restaurant each morning. Guests can also enjoy Latin American meals at the refined restaurant. The lobby bar serves coffee, tea and spirits. Au Pied de Cochon and Agua y Sal Cebicheria offer an assortment of dishes within 100 meters of the property.

All visitors are offered a full breakfast for a fee. 

Services

Guests can avail of a designated smoking place, a tour desk and a luggage storage as well as a business centre, a conference room and printers.

Relax

Along with a spa lounge, a steam room and a solarium, guests will appreciate steam baths, facials and massage on the premises. The property offers fitness classes and a gym to keep shape.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid Private parking is possible on site.

Year renovated:   2012.  Number of floors:   38.  Number of rooms:   756.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Outdoor tennis court
  • Golf course

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Half board
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Dinner
  • Coffee/Tea in lobby
  • Catering service
  • Buffet breakfast

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Babysitting/Child services
  • Video games
  • Children's buffet
  • Children's pool

Leisure facilities

  • Indoor heated swimming pool
  • Beach access
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • City view
  • Park view

Room facilities

  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower cabin
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Self-catering

  • Microwave

Bedroom

  • Premium bedding
  • Pillow menu
  • Down/Feather pillows

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • Plug adaptor
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 1 pm FREE

Children and extra beds

All children
0 - 4 years
Extra bed FREE
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Hyatt Regency Mexico City Hotel Mexico City location
Show big map »

Hotel Address:

Campos Eliseos 204 Mexico City 11560 Mexico, Mexico City, Mexico, 11560

Get directions
City Center
  • Mexico City
    6.9 km
Airports
  • Benito Juarez International (MEX)
    12.8 km
  • Licenciado Adolfo Lopez Mateos International (TLC)
    40.5 km
Underground stations
  • Auditorio
    300 m
  • Polanco
    800 m
Restaurants
  • Au Pied de Cochon (cuisine: French)
    90 m
  • Alfredo di Roma (cuisine: Italian)
    70 m
Parks
  • Auditorio Nacional
    230 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  1 pm
  • Year renovated:
    2012
  • Number of floors:
    38
  • Number of rooms:
    756

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedMexico CityHyatt Regency Mexico City

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Regency Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Regency Room

Regency King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Cordless phone
  • Connecting room
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
  • Universal AC/DC adapters
  • Free movies/video
  • Wake up service
  • Radio
Hyatt Regency Mexico City photos Room Hotel information
Regency King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Heating
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Cordless phone
  • Connecting room
  • Blackout curtains
  • Ergonomic chair
  • Full-length mirror
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Alarm clock
  • Laptop safe box
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Bedding:Rollaway bed
  • Duvet covers
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Dining area
  • Media:Wide screen TV
  • Universal AC/DC adapters
  • Free movies/video
  • Wake up service
  • Data ports
  • Radio
Room Description:

REGENCY STE KING DAILY BREAKFAST: DAILY PARKING: - BREAKFAST EACH MORNING IS VALID AT HOTEL

Regency Suite
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Suite|Regency Suite

Hyatt Regency Mexico City photos Room
Club Twin Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Heating
  • Work desk
  • Seating area
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Cordless phone
  • Connecting room
  • Blackout curtains
  • Ergonomic chair
  • Full-length mirror
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Alarm clock
  • Laptop safe box
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Bedding:Rollaway bed
  • Duvet covers
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Dining area
  • Media:Wide screen TV
  • Universal AC/DC adapters
  • Free movies/video
  • Wake up service
  • Data ports
  • Radio
Room Description:

Standard|Club Twin Bed and Breakfast

Hyatt Regency Mexico City photos Exterior Hotel information
Club King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Heating
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Cordless phone
  • Tiled/marble floor
  • Connecting room
  • Blackout curtains
  • Ergonomic chair
  • Full-length mirror
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Alarm clock
  • Laptop safe box
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Bedding:Rollaway bed
  • Duvet covers
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Dining area
  • Media:Wide screen TV
  • Universal AC/DC adapters
  • Free movies/video
  • Wake up service
  • Data ports
  • Radio
Room Description:

CLUB KING DAILY BREAKFAST: DAILY PARKING: - BREAKFAST EACH MORNING IS VALID AT HOTEL

Contemporary King Room
  • Max occupancy:

    1 person

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • + More
  • General:Seating area
Room Description:

The King Room features 28 sq m furnished with contemporary décor, including a king bed and a chaise lounge, as well as a bathroom with granite flooring and...

Hyatt Regency Mexico City photos Room
Single Room
Park view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • In-room safe
  • Heating
  • 24-hour room service
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Cordless phone
  • Connecting room
  • Blackout curtains
  • Ergonomic chair
  • Full-length mirror
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Turndown service
  • Alarm clock
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Bedding:Rollaway bed
  • Pillow menu
  • Duvet covers
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Bottled water
  • Media:Wide screen TV
  • Universal AC/DC adapters
  • Free movies/video
  • Wake up service
  • DVD player
  • Data ports
  • Radio
Room Description:

SINGLE. BED & BREAKFAST. Standard rate

Hyatt Regency Mexico City photos Exterior Hotel information
King Room
Park view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Heating
  • 24-hour room service
  • Slippers
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Cordless phone
  • Connecting room
  • Blackout curtains
  • Ergonomic chair
  • Full-length mirror
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Turndown service
  • Alarm clock
  • Laptop safe box
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Bedding:Rollaway bed
  • Pillow menu
  • Duvet covers
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Dining area
  • Bottled water
  • Media:Wide screen TV
  • Universal AC/DC adapters
  • Free movies/video
  • Wake up service
  • DVD player
  • Data ports
  • Radio
Room Description:

KING ROOM DAILY BREAKFAST: DAILY PARKING: - BREAKFAST EACH MORNING IS VALID AT HOTEL

King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Internet access
  • Direct dial phone number
Room Description:

Suite|King Bed - Suite - Breakfast

Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Suite with Double bed

Club Floor Twin Room
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
  • General:Butler service
Room Description:

CLUB TWIN CONCIERGE FLOOR: CONTINENTAL BREAKFAST: EVENING HORS D OEUVRES: TWO TWIN BEDS:

Club Floor King Room
  • Max occupancy:

    1 person

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Butler service
Room Description:

CLUB KING CONCIERGE FLOOR: CONTINENTAL BREAKFAST: EVENING HORS D OEUVRES: ONE KING BED:

Hyatt Regency Mexico City photos Room
Executive King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Coffee machine
    • + More
  • General:Internet access
  • Safe deposit box
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Dining:Mini-bar
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

Non Refundable SUITE EXECUTIVE KING BED

Hyatt Regency Mexico City photos Room Suite
Executive Suite
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Heating
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dual voltage outlet
  • Storage space
  • Cordless phone
  • Connecting room
  • Blackout curtains
  • Ergonomic chair
  • Full-length mirror
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Alarm clock
  • Laptop safe box
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Bedding:Rollaway bed
  • Duvet covers
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Media:Wide screen TV
  • Universal AC/DC adapters
  • Free movies/video
  • Wake up service
  • Data ports
  • Radio
Room Description:

EXECUTIVE SUITE SEPARATE PARLOR: HALF-BATH IN PARLOR: ACCESS TO REGENCY CLUB: DINING AREA:

Presidential Suite
  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Cordless phone
  • Connecting room
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
  • Universal AC/DC adapters
  • Free movies/video
  • Wake up service
  • Radio

Hyatt Regency Mexico City Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Chapultepec Attraction Park1.2 km
  • Chapultepec Sports Center1.2 km

Places of interest

  • Lunario300 m
  • Casa del Lago900 m

Shopping areas

  • Palacio de Hierro Shopping Mall1.3 km
  • Antara Polanco1.6 km

Monuments and Landmarks

  • Chapultepec Sports Center1.3 km
  • Chapultepec Castle1.4 km
  • Main Tower1.8 km
  • Torre Mayor1.8 km

Museums

  • National Museum of Anthropology600 m
  • Museum of Anthropolgy700 m
  • National Anthropology and History Museum700 m
  • National Atropology and History Museum700 m
  • Musée Anthropologique Mexico800 m
  • Castillo de Chapultepec1.4 km
  • Museum of Modern Art.1.5 km

Parks

  • Forest of Chapultepec1.0 km
  • Chapultepec Forest1.0 km
  • Chapultepec Forest1.0 km

Theaters

  • National Auditorium200 m

Underground stations

  • Auditorio200 m
  • Polanco700 m
  • Constituyentes1.7 km
  • Chapultepec1.8 km

Public parking

  • Spanish Hospital1.4 km

Local attractions

  • Museo Casa Luis Barragan1.8 km
    General Francisco Ramirez, 14, Mexico City
  • Museo Casa de La Bola2.6 km
    Parque Lira, 136, Mexico City
  • Museo Nacional de Historia2.7 km
    Primera seccion del Bosque de Chapultepec, Mexico City
  • La Condesa2.4 km
    Mexico CityMexico
  • Parque Espana2.6 km
    Avenida Morones Prieto y Calle Nueva, Monterrey

Near the hotel

  • Parque Zoologico de Chapultepec180 m
    Paseo de la Reforma s/n., Mexico City
  • National Museum of Anthropology 780 m
    Avenida Paseo de la Reforma, Mexico City
  • Polanco850 m
    Mexico CityMexico
  • Museum of Modern Art 1.4 km
    Paseo de la Reforma y Gandhi s/n, Mexico City
  • Auditorio Nacional230 m
    Bosque de Chapultepec, Mexico City
  • La Feria de Chapultepec710 m
    Circuito Bosque de Chapultepec, Mexico City
  • Museo Rufino Tamayo1.2 km
    Paseo de la Reforma y Gandhi s/n Bosque de Chapultepec I, Mexico City

Restaurants nearby

  • Au Pied de Cochon90 m

    Address: Campos Eliseos 218
    Phone: 555-327-7700

    80% likes this, based on 289 reviews
    Cuisine: French
    Price Range: INR 2 642 - INR 3 932

  • Teppan Grill30 m

    Address: Hyatt Regency Mexico City
    Phone: 5550 83 12 34

    76% likes this, based on 31 reviews
    Cuisine: Japanese
    Price Range: INR 2 385 - INR 4 834

  • Agua y Sal Cebicheria110 m

    Address: Campos Eliseos 199-A
    Phone: 5552822746

    72% likes this, based on 109 reviews
    Price Range: INR 1 289 - INR 1 933

  • Alfredo di Roma70 m

    Address: Presidente Inter-Continental Mexico City 218 Campos Eliseos
    Phone: 555-327-7776

    75% likes this, based on 96 reviews
    Cuisine: Italian
    Price Range: INR 193 - INR 1 031

  • Yoshimi60 m

    Address: Campos Eliseos #204
    Phone: 5083 1234

    84% likes this, based on 69 reviews
    Cuisine: Japanese
    Price Range: INR 1 676 - INR 6 510

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  1 pm
  • Year renovated:
    2012
  • Number of floors:
    38
  • Number of rooms:
    756

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedMexico CityHyatt Regency Mexico City

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Cities nearby
  • Tlalnepantla de Baz hotels - 14 km
  • Naucalpan de Juarez hotels - 13 km
  • Cuautitlan Izcalli hotels - 28 km
  • State of Mexico hotels - 1 km
  • Solidaridad hotels - 16 km
  • Ecatepec de Morelos hotels - 21 km
  • Tlalnepantla (Morelos) hotels - 14 km
  • Santa Cruz Tecamac hotels - 32 km
  • Tepotzotlan hotels - 34 km
  • Teotihuacan hotels - 40 km

Hyatt Regency Mexico City Reviews

Guest reviews are submitted by our customers after their stay at Hyatt Regency Mexico City

Average guest rating

8.4out of 10
Superb
Based on 78 reviews

Guest reviews

  • Older travelers
    7.4

    Pool and sauna

    Evening activities. Lobby bar played hip hop music. It was Mexico not the us. Music inappropriate.

  • Older travelers
    9.6

    Very good service, tremendous buffet.

  • Couple
    5.4

    Overall it is a nice hotel in a good location.

    The New Year's Eve dinner was $300 per couple and they never told us until after we got the bill - which we had to ask for from 3 different people before we got one. The service at the dinner was very bad. They didn't explain in advance how the minibar works. Given this is a nicer hotel, surprised that there were some language barriers with the staff who spoke primarily Spanish.

  • Single
    8.2

    great location, very nice staff at check in.

    I attempted to work out in the gym and could not because I did not have a pair of tennis shoes. Asked to rent a pair and was offered an old pair of shoes that had been washed so many times they were at least 3 times smaller than the stated size. Asked if I could walk on the tread-mill will rubber soled shoes and told that I could not. From what I could see it was a very nice facility wish I could have used it. When I travel especially internationally I only take what I can take in the cabin. this should be recognized as the norm in todays setting and accomdations should be made. I know they do at the JW Marriott two doors down. also the price quoted did not include all the taxes that added up to almost 60 dollars more a night.

  • Single
    9.6

    Very nice and safe location. Close to city centre. Good place for children too - 5 mintes walk to the park and zoo.

  • Couple
    10.0

    The staff there was amazing. The friendliest maids and all the staff there always super accommodating. I would definitely return there! It's also very close to all the cool parts of Polanca.

  • Single
    8.2

    The view from my room also the restarant was good

  • Single
    10.0

    Great amenity and facitily with exceptional hospitality. Location is perfect in D.F.

  • Group of friends
    9.6

    Extremely friendly and helpful staff, great size bedrooms and really nice facilities in general. The executive check in area was very convenient, with everyone from the concierge to the cleaning staff always helpful and kind. The location of this hotel is extremely convenient for shopping, nice restaurants, sightseeing and business meetings. Will definitely be using it again on future business trips.

  • Group of friends
    10.0

    This is an excellent hotel, the people is very friendly and the acomodatios are excellent. This hotel have an excellent gym and Pool.

  • Single
    9.6

    Clean. Organized. Professional.

    Should have a coffee station early am.

  • Single
    9.6

    Excellent staff, convenient location, and a very nice hotel.

    The room decor is starting to look a little outdated.

  • Family with children
    8.2

    Good location in a safe area with good accessibility for sights. Good value too through bookings.com

    Somewhat soulless lobby area

  • Single
    8.8

    Location, facilities, price

    They rewards program, not easy or conveniet

  • Single
    8.8

    It's close to my local office.

    We are in 2012 and it's an absurd to have to pay internet. I was at the gym and wanted to check my emails on my smartphone and it was not working. I went for breakfast and wanted to check my social networks, but again, internet was not working. This is ridiculous, just open wi-fi for all guests everywhere.

How to reach hotel

hotel Hyatt Regency Mexico City Hotel Mexico City location
Show big map »

Hotel Address:

Campos Eliseos 204 Mexico City 11560 Mexico, Mexico City, Mexico, 11560

Get directions
City Center
  • Mexico City
    6.9 km
Airports
  • Benito Juarez International (MEX)
    12.8 km
  • Licenciado Adolfo Lopez Mateos International (TLC)
    40.5 km
Underground stations
  • Auditorio
    300 m
  • Polanco
    800 m
Restaurants
  • Au Pied de Cochon (cuisine: French)
    90 m
  • Alfredo di Roma (cuisine: Italian)
    70 m
Parks
  • Auditorio Nacional
    230 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  1 pm
  • Year renovated:
    2012
  • Number of floors:
    38
  • Number of rooms:
    756

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedMexico CityHyatt Regency Mexico City

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge